Seniors Home Supports Program

There is no place like home, but as one ages, it can be physically challenging to keep up with tasks both inside and outside of our homes.   Could you use some help?

The Seniors Home Supports Program (SHSP) is a City of Edmonton/FCSS program run through SWESA and five other senior centres in Edmonton, to support seniors living in their own homes.  SHSP is a referral service, providing seniors with the names of service providers who have registered with SHSP and agreed to adhere to program standards of safety, reliability and good service.  The program mission is to ensure seniors can access quality, affordable home-support services from service providers.

There is no charge to the senior seeking referrals nor to service providers who wish to register with the program.  The registry of service providers is developed from local service provider listings and recommendations from other seniors.  All service providers go through an intensive vetting process.

Safety during the pandemic of Covid-19 is top of mind for all service providers.  They agree to adhere to Alberta Health Services precautions including the use of masks, physical distancing and sanitizing touched surfaces.  Your mailbox can be used to receive quotes, invoices and to leave your payment by cheque. These can also all be done by email.  You, too, should take precautions if you are arranging services inside your home: wear a mask, physically distance yourself, sanitize touched surfaces and manage as short an inside visit as is possible.

SERVICES YOU CAN ACCESS

Seniors Home Support Program WS1

Housekeeping: Vacuuming, washing floors, cleaning bathrooms, doing laundry, dusting, cleaning out the fridge

Personal Services: Hair care, foot care, home and respite care, homemaking, nursing care, companionship

Yard Maintenance: Mowing lawns, spring/fall clean up including tree removal, trimming; and gate, sidewalk and concrete repairs

Minor Home Repair and Maintenance: Window cleaning, electrical, plumbing, painting, furnace, appliance repair, handyman, roofing/eaves trough, deck and railing repairs

Snow Removal: Shovelling snow and putting down anti-slip material to cover icy spots (not chipping ice)

Moving help: Organizing, downsizing, junk removal

HOW IT WORKSBarbara Newell

  1. Call (780 860 2931) or email Coordinator Barb Newell.
  2. Tell her what services you need.
  3. You will be given the names of three service providers.
  4. You contact them, ask them about their prices and request a written quotation.
  5. You decide which provider best suits your needs and schedule them to come to your home. You pay them directly.
  6. Barb will make a follow-up call to see if you used any of the suggested services. She will ask for your comments about the service – positive or negative.  This helps her refine the program and ensure the best listing of service providers.
  7. You are welcome to call or email Barb anytime to tell her of your experience in the program.

“The Seniors Home Supports Program is a god send to me! It has relieved my stress and helped knowing I can call and receive referrals for small businesses who are thoroughly vetted and reasonably priced. I am 86-year-old senior living far below average income. I struggle each month to pay either my house insurance or utilities each month. This program is crucial for me to continue living in my home.  The Home Supports Coordinator is my safety line.”
Warmest regards,
Katherine

For more information on the city-wide program, click here.